GENERAL PROVISIONS
These conditions of sale are valid only between the company Avioincar, Via Sabbioni, 8 38063 Avio (TN) C.C.I.A.A. n. 13692/1998 – VAT number 01606030227 and any natural person or company who makes online purchases on the website www.avioincar.it, hereinafter referred to as “CUSTOMER”. These conditions may be subject to changes, the date of putting online is equivalent to the date of entry into force. These general conditions govern purchases made on the website www.avioincar.it, in accordance with articles 50 and following of Legislative Decree No. 206 of 09/06/05, consumer code, section II, of chapter I of the third title of third party, to which reference should be made as provided for by art. 60 of the consumer code.
ARTICLE 1. Object of the contract. With these general conditions of sale, Avioincar sells through the e-commerce site, www.avioincar.it, and the CUSTOMER remotely purchases the tangible movable property indicated on the site. The contract is concluded exclusively through the internet, by accessing the customer at the address www.avioincar.it and the creation of a purchase order according to the procedure provided by the site itself.
ARTICLE 2. Conclusion and effectiveness of the contract. The sale will be considered concluded with the sending by Avioincar to the CUSTOMER, of an e-mail confirming the order and the confirmation of receipt of the relative payment. The e-mail contains the details of the CUSTOMER, the items purchased, the price of the goods, transport costs, information relating to payment, the billing address and the shipping address to which the goods will be delivered. The CUSTOMER undertakes to verify the correctness of the data contained therein, to promptly communicate any corrections and release Avioincar from any sanctions for incorrect communication of the aforementioned data. Avioincar undertakes to describe and present the items sold on the site in an exhaustive manner, bearing in mind that the photographs of the products, presented on www.avioincar.it, do not constitute a contractual element, as they are only representative. Avioincar undertakes to deliver the ordered goods within 30 days from the day following that of receipt of payment by the CUSTOMER. Considering the contracts signed by Avioincar with GLS express courier, the goods normally leave the warehouse within 24/48 hours of receipt of payment. Telephone agreements between CUSTOMER and Avioincar employees or collaborators are not allowed, only agreements concluded through the site or by e-mail are valid.
ARTICLE 3. Availability of products. The availability of the products refers to that present when the CUSTOMER consults the product data sheets; this must in any case be considered purely indicative because due to the simultaneous presence on the website www.avioincar.it of several users, the products could be sold to others before confirming the order. Even after sending the order confirmation e-mail by AVIOINCAR, there may be cases of partial or total unavailability of the goods. In this case, the CUSTOMER will be promptly informed and will be able to decide whether to accept the delivery of only the products available, accept that AVIOINCAR, at its own expense, can send the ordered material in several tranches to complete the order, or request the cancellation of the order. communicating it via e-mail to customer service and receive the relative refund of the money. Tolerances of 5% in weight / volume on the weight / volume indicated on the invoice are allowed.
ARTICLE 4. Methods of payment. Any payment by the CUSTOMER can only be made through the payment methods indicated on the website www.avioincar.it. For payments made by credit card, if the unavailability of a product is detected after the registration of the order and the relative debit on the card, after the decisions referred to in article 3, AVIOINCAR will take the necessary measures with the payment operator, to cancel the transaction relating to the unavailable goods. The communications relating to payment by credit card and the data communicated by the CUSTOMER when it is made, take place on special protected lines and with all the guarantees, ensured by the use of security protocols provided by the best electronic payment circuits (paypal, cartasi, mastercard, postepay and bank transfer). If the CUSTOMER decides to pay by bank transfer, all the information for making the transfer will be found in the order confirmation e-mail. After making the transfer, in order to speed up the shipment as much as possible, it is necessary to send the receipt certifying the CRO number to payments@avioincar.it or to fax number 0302357532, specifying the order number, name, surname or reason social status of the buyer. After carrying out the relevant checks, (about 2 working days) AVIOINCAR will ship the ordered products.
ARTICLE 5. Prices. All sales prices of the products displayed are clearly indicated on the site, are expressed in euros and include VAT. Shipping costs are not included in the purchase price, unless otherwise specified, they are indicated and calculated at the conclusion of the purchase process before payment. The CUSTOMER accepts the right of AVIOINCAR to change the prices of the items at any time, however the goods will be invoiced on the basis of the prices indicated on the site at the time of the order and confirmed in the e-mail sent by AVIOINCAR as confirmation of the acquisition of the order itself. The price paid does not bind AVIOINCAR on future purchases by the CUSTOMER.
ARTICLE 6. Right of withdrawal. In accordance with the legal provisions in force, the CUSTOMER has the right to withdraw from the purchase without any penalty and without specifying the reason, within 10 days from the date of delivery of the products. If the CUSTOMER decides to exercise this right, he will have to proceed by accessing the “my orders” section of his account, to create an IT RETURN procedure. The goods must be returned to avioincar.it, at the AVIOINCAR warehouse, in Via della Musia, 101 25135 Brescia. By law, the shipping costs for returning the purchased items are charged to the CUSTOMER. The goods must be returned intact, in the original packaging, complete with all its parts (including packaging and any original documentation and ancillary dating), complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, AVIOINCAR will refund the amount of the products subject to withdrawal as quickly as possible and in any case within a maximum of 30 days from the discovery of the lack of conformity. In case of receipt of non-compliant or defective products, the CUSTOMER must promptly notify the AVIOINCAR customer service by e-mail, within 30 days. Subsequently, the CUSTOMER must proceed with the creation of a return through his personal account on the avioincar.it website, specifying whether he wishes to replace the item or if he wishes to have a refund. AVIOINCAR will contact the courier, who will collect the goods at the address indicated during the purchase. AVIOINCAR reserves the right to verify the contested non-conformity and in case of confirmation it will arrange for the shipment of the replacement goods or the refund with re-credit of the purchase amount.
ARTICLE 7. Product Warranty. All products presented on the website www.avioincar.it benefit from a contractual and legal guarantee of 12 months for lack of conformity in accordance with current legislation. To use the warranty, the CUSTOMER must keep the invoice attached to the supply.
ARTICLE 8. Delivery methods. AVIOINCAR only accepts orders to be delivered on the Italian territory. The products will be delivered by express courier to the address indicated by the CUSTOMER at the time of the order. For each order placed on the website www.avioincar.it, AVIOINCAR will issue a regular invoice for the material sent, attaching it to the material itself or sending it via email to the address indicated by the CUSTOMER at the time of the order. For the issuance of the regular invoice, the information provided by the CUSTOMER during the purchase procedure is valid. After the invoice has been issued, it will not be possible to make any changes to the data indicated therein.
ARTICLE 9. Liability. AVIOINCAR assumes no responsibility for disservices attributable to force majeure or unforeseeable circumstances, even if dependent on malfunctions and disservices of the internet, in the event that it is not possible to execute the order within the time stipulated in the contract. The availability of each item is for information only, has no contractual character and AVIOINCAR cannot be held responsible in the event of unavailability of one or more products.
ARTICLE 10. Access to the site. The CUSTOMER has the right to access the site for consultation and completion of purchases. No other use, in particular commercial, of the site and all its content is permitted. The integrity of the elements of this site, whether sound or visual, and the related technology used remain the property of AVIOINCAR and are protected by intellectual property rights.
ARTICLE 11. Cookies. The website www.avioincar.it uses “cookies”. Cookies are electronic files that record information relating to the CUSTOMER’s navigation on the site (pages consulted, date and time of consultation).
ARTICLE 12. How to track an order. It is also possible to check the shipping status of your order online via TNT (shipping tracking). Simply click on the order directly in your account and the tracking number for the order will be displayed. By clicking on the shipping number you will be connected to the TNT site where you can track the shipment.
ARTICLE 13. Integrality. These general conditions of sale are made up of all the clauses.
ARTICLE 14. Applicable law and competent jurisdiction. These general conditions of sale are subject to Italian law. Any dispute that does not find an amicable solution concerning the interpretation, validity, execution of these general conditions and of the individual sales contracts regulated by them, is attributed to the exclusive competence of the Court of Brescia, with the express exclusion of any alternative forum.